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Refund Policy

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ANTI AGING SOLUTIONS  SAS

ebsite: skincareboxbeaute.com

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Returns & Refunds

Your satisfaction is important to us. If you are not satisfied with your purchase, you may request a return in accordance with the conditions below.

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European Union Orders

In accordance with EU consumer protection regulations, customers within the European Union have the right to return eligible products within 14 days of the purchase date for a refund.

Returns within the EU are processed free of charge and at our expense, provided that all return conditions are met.

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Eligibility Conditions

Returned items must:

  • be unused, unopened, and in original condition

  • be returned in original packaging

Single-use and disposable items, including face masks and similar products, are non-returnable once opened.

Items included in Skincare Box kits cannot be returned individually and must be returned as a complete set, where eligible.

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How to Request a Return

To request a return, please email contact@skincareboxbeaute.com with:

  • your order number (SBB-----)

  • “RETURN” in the subject line

  • the item(s) you wish to return

  • the reason for the return

Only items confirmed by SkincareBoxBeauté in the return authorization are eligible for return. Any additional products sent without prior confirmation are not eligible for refund.

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Refunds

Refunds apply to:

  • the retail price of the returned item(s)

  • any applicable sales tax paid at checkout

Shipping costs are non-refundable.

Any discounts applied at the time of purchase will be proportionally reflected in the refund amount.

Refunds are issued to the original payment method once the returned items are received and inspected.
Please allow 3–7 business days for the refund to appear, depending on your payment provider.

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Promotions & Final Sale Items

Products purchased during promotional campaigns, limited-time offers, or sitewide sales (including Black Friday and Cyber Monday) may be final sale and not eligible for return.

Please review promotion details carefully before completing your purchase.

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International (Non-EU) Orders

Return policies for international orders outside the European Union may differ.

Due to customs regulations and logistical constraints, certain international shipments may not be eligible for return.
Customers outside the EU may be responsible for return shipping costs, customs duties, and any associated fees.

We recommend contacting our customer service team before placing an international order if you have questions regarding returns.

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Third-Party Purchases

SkincareBoxBeauté does not accept returns for products purchased outside of skincareboxbeaute.com, including purchases made through third-party retailers or platforms.

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Contact

For questions regarding returns or refunds, please contact:
📧 contact@skincareboxbeaute.com

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